Privacy Policy

How We Handle Your Personal Information

At Your Doormat Services respects your privacy and is committed to protecting personal information in accordance with the Protection of Personal Information Act (POPIA), 2013.

Who We Are

At Your Doormat Services is a steel supply and fabrication company providing services including laser cutting, plasma cutting, drilling, bending, and steel fabrication for industrial and commercial clients.

Information We Collect

We may collect:

  • Full name and surname
  • Email address and phone number
  • Company name
  • Project details or specifications
  • Quote or order information
  • Any information submitted through contact forms
  • Other data that may identify you directly or indirectly

How We Collect Your Data

We collect information when you:

  • Request a quotation
  • Submit a contact form
  • Communicate with us via email or phone
  • Place an order for steel supply or fabrication services
  • Interact with our website

Purpose of Data Collection

Your information is used to:

  • Prepare and send quotations
  • Process orders and fabrication requests
  • Communicate project updates
  • Provide technical support
  • Improve our services and website

We do not sell or trade personal information to third parties.

Sharing of Information

Information may be shared with trusted service providers where necessary, such as:

  • Logistics partners
  • IT service providers
  • Accounting or invoicing platforms

All partners are expected to comply with confidentiality and POPIA requirements.

Data Storage & Security

We take reasonable measures to protect personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Disclosure

Information may be stored on secure servers or trusted third-party systems used to manage business operations.

Cookies and Web Tracking

Our website may use cookies or analytics tools to improve functionality and user experience. Users may disable cookies in their browser settings.

Your Rights Under POPIA

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of personal data where applicable
  • Withdraw consent for data processing where legally permitted

Requests can be sent to the contact details below.

Policy Updates

We may update this Privacy Policy periodically. Continued use of the Website or services indicates acceptance of any updates.

Contact Information

Company: At Your Doormat Services
Email: hector@yourdoormat.co.za

Reliable. Innovative. Proudly Local

Our commitment to quality is forged in steel — and backed by experience.